Reliability Review: Mazda CX-5

Reliability Review: Mazda CX-5

By Jason Troy
|
June 18, 2024

Introduction:

The Mazda CX-5 has consistently been a popular choice in the compact SUV segment, known for its stylish design, engaging driving dynamics, and comfortable interior. But what about its long-term reliability? This review delves into the Mazda CX-5's reputation for dependability, exploring its strengths and weaknesses based on owner experiences, expert assessments, and data from reputable sources. We'll examine common issues, maintenance costs, and overall reliability scores to help you make an informed decision about whether the CX-5 is the right fit for your needs.

Reliability Ratings and Reports:

The Mazda CX-5 has generally received positive reliability ratings from organizations like J.D. Power and Consumer Reports. J.D. Power's Vehicle Dependability Study (VDS) measures problems experienced by owners after three years of ownership. The CX-5 has consistently ranked above average in this study, indicating a low likelihood of experiencing major issues. Consumer Reports also gives the CX-5 high marks for reliability, citing its low average repair costs and infrequent visits to the shop.

Common Issues and Concerns:

While the CX-5 is generally considered reliable, there are a few common issues that owners have reported. Some of these include:

  • Infotainment System Glitches: Some owners have experienced occasional glitches or slow performance with the infotainment system.
  • Transmission Problems: In some cases, owners have reported transmission issues, such as rough shifting or hesitation.
  • Engine Problems: While less common, there have been reports of engine problems, particularly with the earlier model years.

Maintenance Costs:

The Mazda CX-5's maintenance costs are generally considered to be average for the segment. Regular maintenance, such as oil changes and tire rotations, can be performed at any reputable mechanic. However, more complex repairs, such as engine or transmission work, should be handled by a Mazda dealership to ensure proper diagnosis and repair.

Conclusion:

The Mazda CX-5 has a strong reputation for reliability, backed by positive ratings from independent organizations and generally positive owner feedback. While there are some common issues, they are not widespread and are often addressed under warranty. Overall, the CX-5 appears to be a dependable choice for those seeking a stylish and enjoyable compact SUV. However, it's always a good idea to research specific model years and consult with a trusted mechanic before making a final decision.